Customer Testimonials
It’s a real blessing 😇
Hailey helped us with buying our new car! She made it so easy finding something in our budget, and was super friendly. I highly recommend asking to work with her when you visit!
Very professional, informative, and timely. And the service advisor, Kurt, was friendly and clear. This was my first service visit to Serra Honda after living away from Champaign-Urbana for 18 years, then returning to the area last fall. Although the name of the dealership has changed, its level of service has not. I'll return, for as long as my CR-V lasts.
I had a very pleasant and easy experience. Wes, my salesman I want to praise his professionalism, knowledge, and helpfulness. I walked out of there very pleased. Everyone was a a pleasure to deal with.
Service was quicker than expected & very friendly/professional
Another great experience at Serra Honda! Christian Wallace always provides a top notch experience. He is extremely helpful, attentive, and patient and never puts any pressure on you. He listens and helps you find the right vehicle and deal for your situation. We went in today to look for a new vehicle for me and walked out with one for me and my husband. This was vehicle # 6 and 7 we have purchased from him. 10 out of 10 would highly recommend!
We had a very good experience purchasing our new Honda HRV at Serra Honda in Champaign/Savoy. Our salesman, Taylor Bradley went above and beyond to address our questions and concerns.
Johnathon, the sales rep, was very helpful in providing the info needed for making the right choices.
Be careful that your negotiated price is carried thru on your purchase agreement! Mine wasn't and it cost me $1000. I was too trusting Jim Patterson
Where do I start? I went to look. I had a specific car in mind (a kind of expensive one), but I have bad credit and zero money down. So I walked in at noon to look. They had me not only in the car but driving away by 2 p.m. It was the Greatest buying experience ever, especially when I was not even looking at buying. I would name specific names; however, they worked as a team, and it was so good that I wanted to work there. Thank you.
Taylor provided an exceptional car buying experience. He was patient and thorough with his demonstration of the car’s features and electronics. Taylor answered every question in detail and helped us get a deal that met our budget. His professionalism made the entire process smooth and enjoyable. Highly recommend Taylor for anyone looking to purchase a new vehicle!
Special thanks to Bev for my first time valet experience and to Kyle for taking care of me in the shop today
Serra honda champaign has exceptional staff that provided me the best service and experience anyone could ask for when purchasing a vehicle. The moment I walked in the Sales Manager Jess welcomed me and made me feel at ease. I was paired with a Sales Agent named Yemi and he was a blessing in disguise. I worked with both through my transaction of purchasing my new (used) vehicle and trading my old one in and they were beyond knowledgeable and answered every question I had. When it came to the financial part Derek was exceptional and beyond met my expectations ...
Serra Honda Champaign has exceptional staff that provided me the best service and experience anyone could ask for when purchasing a vehicle. The moment I walked in the Sales Manager Jess welcomed me and made me feel at ease. I was paired with a Sales Agent named Yemi and he was a blessing in disguise. I worked with both through my transaction of purchasing my new (used) vehicle and trading my old one in and they were beyond knowledgeable and answered every question I had. When it came to the financial part Derek was exceptional and beyond met my expectations ...
These people are efficient, pleasant and do good work.
Absolute amazing people. Service-managers-technicians. They take care of people-and are honest. Very willing to work with peoples needs and gracious with communication, as everyone thinks they know cars- but these folks really know cars. Trust in expertise. Shout out to Mr. Wilson, He is my go to guy but all their team is wonderful.
I have a such great experience with Jason at this time for my new vehicle (Honda pilot) he so patient to explain all the vehicles details how to use it,and very important is he helped me got good deals, I am so appreciative
As a busy mom, it was great to be able to have my vehicle serviced on a Saturday! Corvan serviced our vehicle this day. He did a great job of explaining the work that would be done, and answered all of my questions. While replacing our tires, he noticed we needed an alignment. He notified me of this, and said he could complete it the same day. He was respectful in acknowledging that we may not have time to wait for the additional work. We decided to have it taken care of the same morning, and didn't mind the ...
I have been searching for a car for what seems like forever, in Champaign and Danville. I was looking for a low miles, reliable brand, in my budget. I saw online an option that seemed too good to be true. (There prices are just the best around). So I went to see it and Taylor was my dealer, he was very kind, honest, and didn’t feel pushy at all. I did end up with the car, and it was serviced and detailed. I love it! Thank you Serra!
Servicing my car was a breeze with excellent pick up and drop off service
Very thorough and very professional.
Service Dept. excellent work as always!
Appointment, accommodated promptly, van service took me home, car ready in good time, van service returned me to dealer, scheduled service all good.
Taylor at Serra Honda is a gem to work with! Such an easy peasy transaction and beyond helpful! 10/10 would recommend!
We were immediately greeted when we walked in the door, it was very professional and made us feel valued. Charlie is our go to guy, this is the third vehicle we have purchased from Honda/BMW and he has always made us feel like friends and not "just a customer".
Had an okay experience with a Honda recall. After the service I was surprised to find my child’s car seat had been detached (?). The post warranty inspection seemed thorough (with pictures included to show suspect components)
I had my first service done at Serra Honda and They were courteous, professional, and quick. Thanks for the great service!
Very pleased with service today. Was kept in the loop on progress and any problems.
Purchasing at Serra Honda was an easy and smooth process with Wes Silver and Jess Collins. Wes was very patient as I test drove SEVERAL vehicles and finally landed in a 2025 Honda Pilot with all of the features that I wanted. I highly recommend Serra of Champaign!
Great customer service.
We had a good car buying experience. They worked with us and were pleasant to deal with. Buying a car is stressful, Steve did his best to make the process smooth. Thank you!
Wes Silver was, our sales agent, went above and beyond expectations.far and away from the sleazy salesman experiences of past, Wes was up front, courteous, and refreshingly blunt while always having our best interest at heart. We did our research before we went in but were still pleasantly surprised by his additional insight and suggestions. My wife and I are opposites in every way, and Wes somehow managed to find a car we’re both excited about. He will definitely be our first call the next time we need a car.
I set up my appointment online, got there, got checked in, they said it’d probably be about 90 minutes, but ended up taking just over an hour instead so that was a nice little win! It was a nice, easy experience.
Bryson was a wonderful person to work with throughout our purchase. The rest of Honda team were also great, but Bryson was over the top great! If he gets a new year raise, then it needs to be double. Bryson, thank you for your patience as I finished up this semester's exams and grading. Everyone have a wonderful holiday. Scott
Helped to make 2 keys quickly, saved our days
Serra Honda has been great to work with from the service area to sales. Kreg Gunter (Sales) was professional, knowledgeable and was great to work with on the purchase of my new Honda. I would highly recommend him to anyone looking to buy a new Honda. Love my new SUV!
Driver Tom was very friendly and accommodating! I appreciated getting the multipoint inspection and car wash during the recall event. Thanks!
Wes was very knowledgeable and helpful with our car search and purchase. He was also very patient with our decision making. We would defiantly work with him again.
My salesman Bryson created a satisfying and very smooth shopping experience for my Honda CRV. He answered all questions thoroughly, let me shop at my own pace, and is a fun person to do business with. Recommend him very, very highly. Other staff were similarly knowledgeable, helpful snd pleasant to work with.
Thank you Myles, and Serra Subaru Champaign for another great vehicle buying experience!!! I couldn’t be happier with my newsed Honda CR-V and knowing my daughter will have a safe and reliable vehicle to last her for years to come!! See you next time!!
Fast and easy transaction. Just purchased my 2025 Honda CRV- EX last week. Special mention to Wesley, the best salesman anyone could ever ask for. He was so professional and patient in answering my questions, made it easier for me to understand the step by step process of purchasing a car from them. He is really an asset to the company. Highly recommended service!
Dylan was absolutely amazing, when buying a brand new HR-V he answered every question we had. Also going into detail with all the bells and whistles the car has to offer. I would totally recommend buying a car from Serra Honda! 10/10 experience!
Always great and timely service. We r a 2 car Honda family
They went above and beyond to seal the deal and make sure we left happy
They got my car in and fixed my tire. It had a small piece of metal in it
Outstanding service and outstanding staff and techs. Chris was extremely helpful and patient. Thank you so much!
Jonathan Kerr was pleasant and easy to work with. We felt he explained things and took his time. I recommend him.
We had a great experience with Serra Honda! They quickly got us into a quality used vehicle.
Very good quick service
The service person was very courteous and explained to me all what they did. Thanks
Many thanks to Steve Campbell at Serra Honda for collaborating with us to get the Honda HR-V we wanted at a price that worked for us. Much appreciated. We look forward to driving this car for many years.
Professional, knowledgeable, customer friendly
Friendly approachable service people who kept me updated on the work being performed. I also appreciated the fact that the service manager set up the garage door opener on the mirror while I was there.
Lawrence was great to work with. Highly recommend Serra for your next Honda purchase. This is our 3rd Honda purchased here.
James was my salesman and he also became a friend by the time I was done there! I got a great vehicle and a great deal and even though it took me a couple months to decide I was ready to purchase, James was there to handle my deal at every step and made sure my experience was A1! I was respected at every turn! Thank you so much to the whole team!
Dylan was very helpful!!! 10/10
Incredibly helpful with parts and service when we were in a pinch on time. Thanks Chris and Lawrence!
My sales consultant, Jonathan Kerr, is awesome. I think he is one of the best consultants at Honda. Today, I got my car, and I am really pleased with the service, especially Jonathan, who truly helped me find the right car and spent a lot of time explaining everything in detail.
They were very professional and explained everything about the vehicle. I appreciated their prompt service and answers to the many questions I had.
Chris R, Curtis & the whole crew at Serra Honda take VERY excellent care of us. They are honest & have integrity. Their service is prompt, and the repair suggestions are not pushed upon you. Chris went above and beyond today and touch up painted scratches on my 10 year old van to help those spots not rust, and he didn’t have to do that, nor did he charge for that. I am so glad to have their help! Thanks Serra!
(Translated by Google) Very nice experience, welcome from all the staff, they treat you with respect and affection. I recommend it 100% since they answer all the concerns 🙏 so I bought my car there🙌🏻🙌🏻☝️ thank you Dylan who was my seller and knew exactly what I was looking for 🎊🎊🎊🎊🎊 (Original) La experiencia muy bonita bienvenida de parte de todo el personal, te tratan con respeto y cariño lo recomiendo 100% ya que contestan todas las inquietudes 🙏 así que compré mi auto alli🙌🏻🙌🏻☝️ gracias Dylan quien fue mi vendedor y supo exactamente lo que ocupaba 🎊🎊🎊🎊🎊
Very pleasant dealership. Our Honda sales’ consultant, Steve, was very easy to work with and talk to. We did purchase a vehicle.
Friendly. Strives to please. Gave a full report of their service on my Honda SUV and checked EVERYTHING.
"Great experience! The staff was friendly and knowledgeable, helping me find the perfect car without any pressure. Wide selection and fair prices. Highly recommend!"
I had a great experience purchasing my car at Serra Honda! The entire process was smooth, transparent, and stress-free. The team was incredibly patient and made sure to answer all my questions without rushing me into any decisions. Most importantly, they listened to what I wanted and worked with me to make it happen. I drove away in the perfect car for me, and I couldn’t be happier. Highly recommend Serra Honda for anyone looking for a hassle-free car-buying experience! Jonathon was very helpful
Friendly team. Great cars. Ask for Jason. Jasons are the best.
Great service
Bryson was the best! Very helpful and answered any questions I had. I’ll be back to purchase my next car here at Serra Honda.
Everyone was friendly and efficient.
I recommend Wes for a courteous, knowledgeable, and professional car shopping experience. Thanks!
Sharp cookies. They know their business and are willing to work with you on the purchase of a new vehicle. Service department is awesome as well.
(Translated by Google) Very pleased, everyone very attentive and patient, they answer all your questions 🙏 thank you if I could give more stars I would, I recommend all the staff. (Original) Muy complacida todos muy atentos y pasientes, te responden todas tus dudas 🙏 gracias si pudiera dar más estrellas las daría , recomiendo a todo el personal.
Great service from Bryson. All the staff we worked with dis a great job.
Delivery to store very nice people 😀
Sera Champaign exceeded my expectations in every aspect of the car buying experience. I started my search for a new car online and through Carfax I was contacted by my salesman Dylan. He quickly got the information, photos, and videos I requested and set up a time to drive an hour and half away to look and test drive in person. Arriving at the dealership, I met Darrin Hightower, Sales Manager, and other staff who were friendly and welcoming as well. Darrin worked hard to secure financing for me and Dylan worked hard to ensure everything went smooth with a ...
Greta experience and always fast and reliable service. 100% recommend to a friend or family member.
Steve made the process of purchasing a vehicle for our son quick and painless
Great experience at Serra Honda! Jess and Steve were awesome and they worked with us so we could get the best deal possible!
Bryson Lee did a great job and we appreciated all his help in finding the perfect car!!
Just came in to see what was available. Left with a new crv.
Our Honda Element fuel injection system needed adjustment and we were able to schedule a service appointment quickly. The check-in process was easy and I was able to get a shuttle ride to work without waiting. The service rep kept us updated on the status of our vehicle and it was done on time and under the estimated cost. My wife and I are very happy with this service visit.