Customer Testimonials
As a busy mom, it was great to be able to have my vehicle serviced on a Saturday! Corvan serviced our vehicle this day. He did a great job of explaining the work that would be done, and answered all of my questions. While replacing our tires, he noticed we needed an alignment. He notified me of this, and said he could complete it the same day. He was respectful in acknowledging that we may not have time to wait for the additional work. We decided to have it taken care of the same morning, and didn't mind the ...
I have been searching for a car for what seems like forever, in Champaign and Danville. I was looking for a low miles, reliable brand, in my budget. I saw online an option that seemed too good to be true. (There prices are just the best around). So I went to see it and Taylor was my dealer, he was very kind, honest, and didn’t feel pushy at all. I did end up with the car, and it was serviced and detailed. I love it! Thank you Serra!
Servicing my car was a breeze with excellent pick up and drop off service
Very thorough and very professional.
Service Dept. excellent work as always!
Appointment, accommodated promptly, van service took me home, car ready in good time, van service returned me to dealer, scheduled service all good.
Taylor at Serra Honda is a gem to work with! Such an easy peasy transaction and beyond helpful! 10/10 would recommend!
We were immediately greeted when we walked in the door, it was very professional and made us feel valued. Charlie is our go to guy, this is the third vehicle we have purchased from Honda/BMW and he has always made us feel like friends and not "just a customer".
I had my first service done at Serra Honda and They were courteous, professional, and quick. Thanks for the great service!
Very pleased with service today. Was kept in the loop on progress and any problems.
Purchasing at Serra Honda was an easy and smooth process with Wes Silver and Jess Collins. Wes was very patient as I test drove SEVERAL vehicles and finally landed in a 2025 Honda Pilot with all of the features that I wanted. I highly recommend Serra of Champaign!
Great customer service.
We had a good car buying experience. They worked with us and were pleasant to deal with. Buying a car is stressful, Steve did his best to make the process smooth. Thank you!
Wes Silver was, our sales agent, went above and beyond expectations.far and away from the sleazy salesman experiences of past, Wes was up front, courteous, and refreshingly blunt while always having our best interest at heart. We did our research before we went in but were still pleasantly surprised by his additional insight and suggestions. My wife and I are opposites in every way, and Wes somehow managed to find a car we’re both excited about. He will definitely be our first call the next time we need a car.
I set up my appointment online, got there, got checked in, they said it’d probably be about 90 minutes, but ended up taking just over an hour instead so that was a nice little win! It was a nice, easy experience.
Bryson was a wonderful person to work with throughout our purchase. The rest of Honda team were also great, but Bryson was over the top great! If he gets a new year raise, then it needs to be double. Bryson, thank you for your patience as I finished up this semester's exams and grading. Everyone have a wonderful holiday. Scott
Helped to make 2 keys quickly, saved our days
Serra Honda has been great to work with from the service area to sales. Kreg Gunter (Sales) was professional, knowledgeable and was great to work with on the purchase of my new Honda. I would highly recommend him to anyone looking to buy a new Honda. Love my new SUV!
Driver Tom was very friendly and accommodating! I appreciated getting the multipoint inspection and car wash during the recall event. Thanks!
Wes was very knowledgeable and helpful with our car search and purchase. He was also very patient with our decision making. We would defiantly work with him again.
My salesman Bryson created a satisfying and very smooth shopping experience for my Honda CRV. He answered all questions thoroughly, let me shop at my own pace, and is a fun person to do business with. Recommend him very, very highly. Other staff were similarly knowledgeable, helpful snd pleasant to work with.
Thank you Myles, and Serra Subaru Champaign for another great vehicle buying experience!!! I couldn’t be happier with my newsed Honda CR-V and knowing my daughter will have a safe and reliable vehicle to last her for years to come!! See you next time!!
Fast and easy transaction. Just purchased my 2025 Honda CRV- EX last week. Special mention to Wesley, the best salesman anyone could ever ask for. He was so professional and patient in answering my questions, made it easier for me to understand the step by step process of purchasing a car from them. He is really an asset to the company. Highly recommended service!
Dylan was absolutely amazing, when buying a brand new HR-V he answered every question we had. Also going into detail with all the bells and whistles the car has to offer. I would totally recommend buying a car from Serra Honda! 10/10 experience!
Always great and timely service. We r a 2 car Honda family
They went above and beyond to seal the deal and make sure we left happy
They got my car in and fixed my tire. It had a small piece of metal in it
Outstanding service and outstanding staff and techs. Chris was extremely helpful and patient. Thank you so much!
Jonathan Kerr was pleasant and easy to work with. We felt he explained things and took his time. I recommend him.
We had a great experience with Serra Honda! They quickly got us into a quality used vehicle.
Very good quick service
The service person was very courteous and explained to me all what they did. Thanks
Many thanks to Steve Campbell at Serra Honda for collaborating with us to get the Honda HR-V we wanted at a price that worked for us. Much appreciated. We look forward to driving this car for many years.
Professional, knowledgeable, customer friendly
Friendly approachable service people who kept me updated on the work being performed. I also appreciated the fact that the service manager set up the garage door opener on the mirror while I was there.
Lawrence was great to work with. Highly recommend Serra for your next Honda purchase. This is our 3rd Honda purchased here.
James was my salesman and he also became a friend by the time I was done there! I got a great vehicle and a great deal and even though it took me a couple months to decide I was ready to purchase, James was there to handle my deal at every step and made sure my experience was A1! I was respected at every turn! Thank you so much to the whole team!
Dylan was very helpful!!! 10/10
Incredibly helpful with parts and service when we were in a pinch on time. Thanks Chris and Lawrence!
My sales consultant, Jonathan Kerr, is awesome. I think he is one of the best consultants at Honda. Today, I got my car, and I am really pleased with the service, especially Jonathan, who truly helped me find the right car and spent a lot of time explaining everything in detail.
They were very professional and explained everything about the vehicle. I appreciated their prompt service and answers to the many questions I had.
Chris R, Curtis & the whole crew at Serra Honda take VERY excellent care of us. They are honest & have integrity. Their service is prompt, and the repair suggestions are not pushed upon you. Chris went above and beyond today and touch up painted scratches on my 10 year old van to help those spots not rust, and he didn’t have to do that, nor did he charge for that. I am so glad to have their help! Thanks Serra!
(Translated by Google) Very nice experience, welcome from all the staff, they treat you with respect and affection. I recommend it 100% since they answer all the concerns 🙏 so I bought my car there🙌🏻🙌🏻☝️ thank you Dylan who was my seller and knew exactly what who occupied 🎊🎊🎊🎊🎊 (Original) La experiencia muy bonita bienvenida de parte de todo el personal, te tratan con respeto y cariño lo recomiendo 100% ya que contestan todas las inquietudes 🙏 así que compré mi auto alli🙌🏻🙌🏻☝️ gracias Dylan quien fue mi vendedor y supo exactamente lo que ocupaba 🎊🎊🎊🎊🎊
Very pleasant dealership. Our Honda sales’ consultant, Steve, was very easy to work with and talk to. We did purchase a vehicle.
Friendly. Strives to please. Gave a full report of their service on my Honda SUV and checked EVERYTHING.
"Great experience! The staff was friendly and knowledgeable, helping me find the perfect car without any pressure. Wide selection and fair prices. Highly recommend!"
I had a great experience purchasing my car at Serra Honda! The entire process was smooth, transparent, and stress-free. The team was incredibly patient and made sure to answer all my questions without rushing me into any decisions. Most importantly, they listened to what I wanted and worked with me to make it happen. I drove away in the perfect car for me, and I couldn’t be happier. Highly recommend Serra Honda for anyone looking for a hassle-free car-buying experience! Jonathon was very helpful
Friendly team. Great cars. Ask for Jason. Jasons are the best.
Great service
Bryson was the best! Very helpful and answered any questions I had. I’ll be back to purchase my next car here at Serra Honda.
Everyone was friendly and efficient.
I recommend Wes for a courteous, knowledgeable, and professional car shopping experience. Thanks!
Sharp cookies. They know their business and are willing to work with you on the purchase of a new vehicle. Service department is awesome as well.
(Translated by Google) Very pleased, everyone very attentive and patient, they answer all your questions 🙏 thank you if I could give more stars I would, I recommend all the staff. (Original) Muy complacida todos muy atentos y pasientes, te responden todas tus dudas 🙏 gracias si pudiera dar más estrellas las daría , recomiendo a todo el personal.
Great service from Bryson. All the staff we worked with dis a great job.
Delivery to store very nice people 😀
Sera Champaign exceeded my expectations in every aspect of the car buying experience. I started my search for a new car online and through Carfax I was contacted by my salesman Dylan. He quickly got the information, photos, and videos I requested and set up a time to drive an hour and half away to look and test drive in person. Arriving at the dealership, I met Darrin Hightower, Sales Manager, and other staff who were friendly and welcoming as well. Darrin worked hard to secure financing for me and Dylan worked hard to ensure everything went smooth with a ...
Greta experience and always fast and reliable service. 100% recommend to a friend or family member.
Steve made the process of purchasing a vehicle for our son quick and painless
Great experience at Serra Honda! Jess and Steve were awesome and they worked with us so we could get the best deal possible!
Bryson Lee did a great job and we appreciated all his help in finding the perfect car!!
Just came in to see what was available. Left with a new crv.
Our Honda Element fuel injection system needed adjustment and we were able to schedule a service appointment quickly. The check-in process was easy and I was able to get a shuttle ride to work without waiting. The service rep kept us updated on the status of our vehicle and it was done on time and under the estimated cost. My wife and I are very happy with this service visit.
Had a great experience buying a new CRV Sport Hybrid on Monday. Jonathon did a great job as our salesman. He made us very comfortable and was very knowledgeable explaining the hybrid system.
Great work understanding helping
Very informative, polite and friendly. Does excellent work and has excellent customer service! I’m glad I chose Honda.
Everyone, from the time I walked in the door, was extremely cordial, professional, and helpful. After selecting a vehicle they couldn’t have been more helpful in getting all the paperwork done, dotting all the I’s and crossing all the T’s, being sure I had everything I needed in order for me not to have to come back numerous times to finish the deal. I’ve done business with this dealership before and will continue to do so. They have earned my trust.
Had my car towed here after it wouldn't start and made an appointment online, they figured out what was wrong within the hour and even caught some other issues I wasn't aware of. They even fixed the clock in my car, it was a few minutes ahead. They also have a shuttle that came and picked me up to get the car, online portal and payments made things very easy!
The sales team of Dylan and Jess were wonderful. They were friendly, welcoming, and spent a lot of time assuring that I’d be happy with my purchase. Financing was easy and, although it was late in the day, no one seemed rushed.
Great people who clearly explained what needed to be done. Service was completed quickly. I will take my vehicle back for future services.
Fast, great service. A very good team !
All of the staff at Serra Honda were very friendly and not aggressive. We especially enjoyed working with and visiting with our sales consultant, Frank Eyeson!
Bryson was truly incredible throughout this entire process of the trade in and purchasing a new vehicle. Would recommend him to anyone looking for a stress and hassle free experience!
Excellent service. Thank you. Future communications to us regarding the 2024 Honda Accord should be addressed to me, Brian, rather than to Deborah. Debby drives our Honda CRV, which you also service periodically.
Everyone was pleasant and helpful. Wes Silver was our salesman, and he was terrific!
Consistent excellent service. Been doing business with them since day one.
Great service. Chris is the best!
Thanks you Serra Champaign for always servicing my vehicle and making it an easy experience.