I will bring my car here instead of a auto repair here in Rantoul because all they did is cost me more to fix my car
My service advisor is friendly and very helpful and the mechanic has always provided excellent work. I am very satisfied with my entire experience!
I had a spur of the moment oil change and tire air fill. Curtis and his team fit me in the day before thanksgiving’s with no issue. I had complete peace of mind for my holiday travels. Quick, friendly, quality service!
Sales staff helped us pick choice that was right for us. Friendly and very helpful.
Great customer service. Scheduling easy. Pleased to work with Chris Roger’s.
Editing from a 1 star to a 4 solely on the fact that the owner Ben Quattrone reached back out to listen to my experience and issues that I encountered. He did in fact ensure me he wants to make a sale. I definitely appreciate the apology, the time and effort Mr. Quattrone took to speak about my experience. Sadly, my experience led me to purchase a vehicle elsewhere, but I will consider purchasing a new Honda next time with his dealership.
Pierce (sales) was very professional and made the 'too long' wait to finish the sale tolerable.
Waited couple month before writing this review. Purchased a used car here 3 month ago. Was greeted by Alberto Jimenez who helped me out with a purchase process. Everything went well even though it was my first dealership car purchase. He let me test drive it multiple times and overall was going above and beyond of my expectations. Highly recommend to work with Alberto. Craig was great to deal with as a sales manager. He made the whole transaction as easy as possible. Finance manager, Spencer, got me a % nice rate that is hard to beat with my Credit union where ...
A very good selection and the sales staff was extremely helpful and knowledgeable.
Quick, helpful, friendly and I would totally recommend 👌
My shield on the under carriage had come loose and was about to come off . The maintenance was completed and I was back on the road in less than 30 min and with no charge 👍 really appreciate these guys and gals !
It was great! I trust Chris and the car runs well!
Just bought a new Honda HR-V. Sales Team was very friendly, professional and helpful. Wes Silver, our salesman was there for us even on his days off! Would buy from them again.
Good work but long wait.
The finished body work was thorough and excellently done. Insurance claim was handled quickly and professionally. An unfortunate misunderstanding led to a delay in the work, but was resolved amicably and fairly. Serra Honda’s collision service has my recommendation.
I’m always impressed with the staff and the excellent service they provide at Serra Honda! I’ve purchased 4 cars here and highly recommend them for sales and service!
Great experience. This is always my first place to go to when looking for any Used or New Vehicles.
Is a very good place to buy a car with no price mark up like alot of car dealers r doing right now. If ur looking for a car I recommend u going there and see what they can offer you. Sale people will work very hard to get what you want
Fast, reliable and courteous. Thanks for washing my car!
Kurt was extremely helpful. Always have a great experience.
Purchased a new Honda CRV and the Sales Team was outstanding. Highly recommend this team for anyone purchasing a car
I got my car serviced here. I would like to specifically mention Ryan, he helped me out a bunch. He was patient, explained everything that needed to be done for maintenance and helped me make an informed choice. Thanks Ryan!
So here I am having the worst day of my life. Money was low and I drive for rideshare so my plan was to drive an extra shift on an off day to make ends meet. And then the unthinkable happens. Here I am on the side of the road with a vehicle that will not move Because the shield underneath the engine was hanging off by a thread and scraping the road. Of course, I am thinking this is going to be an expensive repair and my day gets even worse. After removing the shield from the car completely ...
We were very pleased with the experience at Sierra Honda!! Both Jonathan and Holly were very "on top" of the transaction, and were warm and friendly (our kind of folks!) and made the sale about as easy as possible! They certainly left a great impression on us! Great employees!!
Everyone was extremely helpful and informative. Quicy was great to deal with as a salesman and Steve helped with information on the vehicle in Quincy absence. Quincy kept us up to date on the delivery of my vehicle. Holly did a great job with explaining the paper work and warrenty. A very positive experience and I love my new vehicle. Honda CRV
Our salesman Steve Cambell was awesome. He was very helpful throughout the entire process. When our new car arrived he sat down with us in the vehicle and spent over an hour explaining the different systems. Steve told us to call anytime with questions about how to operate all of the new technologies. Very helpful and knowledgeable
Great availability for service appointments. Excellent communication with the service writers. Two back-to-back fantastic experiences here. Not taking our Honda anywhere else!
Everything went smoothly.
Great place to buy your car
Took my vehicle in for service. Walked out with a nice new car lol. Everyone is very friendly. A big shout out to Holly!! She help me with my loan and my credit I so appreciate it..
Good service as always. Thank you.
Josh and Matt were unbelievably nice and super-professional while never making me feel silly for damaging my car. The whole process was as painless as it could be.
Jonathon was great to deal with, the entire process went well.
Just had my first oil change/scheduled maintenance on my 2022 Insight. The service staff are amazing! Answered all my questions, gave price of services up front, and made sure I knew where to find into for future scheduled maintenance. I would definitely recommend!
They were very polite and helpful
Very accommodating when our only vehicle was having issues with the anti/theft system
Honda blah! Bmw parts department here took the time to look up a long list of related items for my project car! Even though I live several hours away.
I had very good service from drop off to pick up.
Awesome service. Chris R is a gentleman and super efficient. I highly recommend all the services they offer.
Honda had a good price on tires and an alignment.
Bought new Honda van. They did a first class job through the whole process .
Service rep was immediately welcoming & service performed same day, within a few hours.
They resolved the problem and provided very good service. Curtis was excellent.
My car looks brand new again I can’t even tell that my car was in a accident
Good customer service.
I purchased a 2018 Honda Accord from Serra Honda Champaign in October of 2018, and it was one of the best decisions I ever made. I worked with Jonathan Kerr on the purchase, and he was truly one of the best salesmen I have ever met. He helped my wife and I with picking out the car, and the process was super easy. I have taken my car only to Serra Honda’s service center since purchasing it, and have always had a pleasant experience. They are great about helping you keep your car in tip-top shape, are honest in their pricing, ...
Maintenances we’re done with care and timely
Very kind, nice shuttle drivers
They normally do a car wash after service. Did not receive a car wash. Disappointed
First time using Serra. My son is in school in Champaign and was having car issues. They got him in same day I spoke with Kyle in service and explained to me what car needed done. My son still had classes he needed to get to and there shuttle service was also amazing. Got him to school and the following day picked him up at school and brought him to dealership to get his car. Wonderful experience from girl booking appointment to Kyle in service and the wonderful shuttle driver. Unfortunately I don’t have some of the names I’...
Very good experience. We were towed to their facility. We had some advance communication with them about when we were going to arrive at the dealership. They met us at the toe truck and took it from there. They were extremely helpful when telling us what was wrong and what they needed to do to make our Honda ready for the road, again.
They were very friendly, and efficient. I will be returning.
Looks like new. Very good service
Also got a car wash, no charge.
Salesman Quincy Rice was excellent! This is the second vehicle he has assisted us in purchasing within the last year. Service at Serra Honda Champaign IL is also very good!
They fixed what needed.
My husband and I bought a Honda with the help of Tommy and will have to say that young man went above and beyond to make this a fun, wonderful experience. It was just only Tommy but really the whole dealership was awesome. Everyone went out of their way to make sure we were getting the help needed. I am happy to say that I am still excited with the car my husband bought me and I will make sure I tell anyone I know looking for a car to head to this dealer and ask for Tommy!
I had just purchased a used Subaru and came to pick it up two days later. When I got to the car, I couldn't get inside it because it wouldn't unlock with the key fob. I went inside the Serra Honda service area to seek assistance. It was raining outside and one of the Honda Service techs was able to get into the car to bring it to me. We discovered the key fob battery had died. So Chris Rogers took the time to take the key fob apart and replace the battery for me. He made sure ...